I want you to know that I got promoted to senior manager promotion I appreciate your team with the leads. It's a win for both of us. :)
Isaac Haynes
LegalShield Associate
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Do You Know...
One effective technique that can help you empathize and reassure customers is the feel-felt-found technique. This technique involves three steps: acknowledging how the customer feels, relating to how others have felt in the same situation, and sharing what they have found after using your solution.