We run an automatic deduplication check on every incoming lead — any lead whose phone number or email matches a lead already in our system within the past 30 days is flagged as a duplicate and not delivered.

If you receive what appears to be a duplicate, please submit a replacement request using the Replace button next to that lead in My Leads and select Duplicate lead as the reason.

Our team will verify the submission records for both leads. If confirmed as a genuine duplicate, your replacement request will be approved and a new lead issued. Replacement requests must be submitted within 10 days of delivery.