← Back to FAQ
How do I close or deactivate my account?

To close your account, please contact us at contact@salesexpert.me with your account email and a request to close the account.

Before closing:

  • Any remaining wallet balance may be refunded if no leads have been delivered against open orders โ€” please mention this in your request.
  • Active lead orders will be paused and any unused balance handled per our refund policy.
  • Your lead history and account data will be retained for 90 days before deletion.

If you just need a break from receiving leads, you can pause all active orders from your dashboard without closing the account.

How can we help?
Popular questions
Are your legal leads real-time? Do you replace bad leads? How are leads delivered? Why are my leads arriving slowly?
View all FAQs →